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Privacy policy

Last modification date: June 23, 2024

Information we collect

We may collect various types of personal information from you in order to provide our services and improve our platform. The information we collect may include, but is not limited to, your name, email address, phone number, and any other information you voluntarily provide to us.

We may collect this information through various means, including when you use our website, complete a form on our website, make a purchase through our platform, or communicate with us through our customer support channels.

We may use this information to communicate with you, provide services to you, process your payments, and improve our platform. We may also use the information to provide you with marketing and promotional communications.

We do not sell or rent your personal information to any third party. However, we may share your information with third-party service providers who assist us in providing our services or processing payments. We take measures to ensure that these third-party service providers are compliant with relevant data protection regulations.

By using our platform and providing your personal information to us, you consent to the collection and use of your personal information in accordance with this privacy policy.

How we use your information

We may use the information we collect for various purposes, including:

Providing and maintaining our services: We use your information to provide the services you have requested and to improve and maintain our website, products, and services.

Communication: We may use your information to communicate with you, to respond to your inquiries, to provide updates or important information, and to send you marketing and promotional materials that we think may be of interest to you.

Personalization: We may use your information to personalize your experience with our website and services.

Analytics and research: We may use your information to analyze how our website and services are used and to conduct research to improve our products and services.

Compliance: We may use your information to comply with legal and regulatory requirements.

Please note that the specific uses of your information may depend on the services you use and the information you provide to us. We will only use your information for the purposes for which it was collected, and we will always comply with applicable laws and regulations.

How we share your information

We may share your information with third-party service providers that perform services on our behalf, such as payment processing, marketing, and customer support. These service providers may have access to your personal information as needed to perform their functions but are not permitted to use or disclose it for any other purpose.

In addition, we may disclose your information to comply with legal or regulatory requirements or in response to a lawful request, including in response to law enforcement or government agencies.

We do not sell, rent, or otherwise disclose your personal information to third parties for their marketing or advertising purposes without your explicit consent.

Third-party service providers

We may use third-party service providers to perform various functions necessary to operate our business, such as hosting our website, managing our social media accounts, and processing payments. We may share your information with these third-party service providers as necessary for them to perform these functions on our behalf.

We will only share your information with third-party service providers who are subject to appropriate data protection and confidentiality obligations. We will take reasonable steps to ensure that these third-party service providers use your information only to provide services on our behalf and not for their own purposes.

Some of the third-party service providers we may use include Stripe for payment processing, Google Analytics for website analytics, and Mailchimp for email marketing. We may update this list from time to time as we add or remove service providers.

We will not sell, trade, or rent your information to third-party companies for their marketing purposes without your prior consent.

Data retention and deletion

We take steps to ensure that we retain your personal information only for as long as we need it for the purposes for which it was collected, as described in this Privacy Policy. We may also be required to retain certain information for legal, regulatory, or other purposes, as required by applicable laws and regulations.

When we no longer need personal information, we will take reasonable steps to securely delete, destroy, or de-identify the information, unless we are required by law to retain it. If you have any questions about our data retention and deletion practices, please contact us using the information provided in the "Contact us" section of this Privacy Policy.

Your rights and choices

Under this section, we will outline the rights and choices that you have with regards to the information we collect and use about you.

As a user of our services, you have the right to:

  • Request access to the personal information we hold about you.
  • Request that we correct any inaccuracies in the personal information we hold about you.
  • Request that we delete your personal information, subject to certain exceptions.
  • Object to the processing of your personal information.
  • Request that we restrict the processing of your personal information.
  • Request that we provide your personal information in a structured, commonly used and machine-readable format.

You can exercise these rights by contacting us using the contact information provided below.

You also have choices regarding the information we collect and use about you. You can:

  • Opt-out of receiving marketing communications from us by following the instructions in the communication or by contacting us using the contact information provided below.
  • Set your browser to refuse cookies or to alert you when cookies are being sent.

Please note that certain features of our services may not be available if you choose to delete or refuse cookies.

We will not discriminate against you for exercising any of your rights outlined above.

Security

We take the security of your personal information seriously and take reasonable measures to protect it from unauthorized access, use, alteration, and disclosure. We use industry-standard security protocols and technologies, including Secure Sockets Layer (SSL) encryption, to protect your personal information and privacy.

If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

GDPR Compliance

We are committed to complying with the General Data Protection Regulation (GDPR) and any other applicable data protection and privacy laws. If you are located in the European Union or European Economic Area, the following rights apply to you:

  • The right to access: You have the right to request information about the personal data we hold on you at any time.
  • The right to erasure: You have the right to request that we erase your personal data from our servers.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data.
  • The right to data portability: You have the right to request that we transfer the data we have collected to another organization or directly to you.
  • The right to object: You have the right to object to our processing of your personal data.

If you wish to exercise any of these rights, please contact us at hello@getshopdone.com and we will promptly respond to your request. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

We may also share your personal data with third-party service providers who assist us with our operations and services. We ensure that these third-party service providers comply with GDPR and any other applicable data protection and privacy laws.

We will continue to monitor and evaluate our data protection measures to ensure ongoing compliance with GDPR and any other applicable data protection and privacy laws.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our privacy practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about our practices.

Contact us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at hello@getshopdone.com.