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Terms of service

Welcome to Get Shop Done SIA ("we", "us", "our", "Get Shop Done"), a company that provides a range of ecommerce store services, including but not limited to development, design, audit, consulting, virtual assistance, marketing, and ad management, as well as various products. For the purpose of these Terms of Service ("Terms"), "services" refer to the services we provide to our clients, and "products" refer to any physical or digital products we may offer.

These Terms govern your use of our services and products, so please read them carefully. By using our services or products, you agree to these Terms. We reserve the right to add or remove services or products at any time without notice, so please check our website for the most up-to-date information on our service and product offerings.

In addition to the services and products listed above, we may also offer other services or products that are not explicitly listed. If you are interested in a particular service or product that is not listed on our website, please contact us at the email address provided on our website to inquire about its availability.

User responsibilities

When using our services, you agree to follow our community guidelines and any specific instructions provided by us. You acknowledge and agree that you are responsible for ensuring that any information, materials, or other content you provide to us, including but not limited to your business or company details, product information, and other confidential information, is accurate and does not infringe on any third party's rights. You are also responsible for ensuring that you have the necessary legal authority to provide us with any information, materials, or other content that you submit to us.

You acknowledge and agree that any information, materials, or other content you provide to us may be used to provide you with our services and may be used by us to improve our services or for other purposes as described in our privacy policy. You agree to indemnify and hold harmless Get Shop Done and its affiliates, officers, directors, employees, and agents from any claims arising out of your use of our services, including but not limited to any content you provide or any infringement of intellectual property or other rights.

You acknowledge and agree that our services are provided on an "as is" and "as available" basis, and that we make no representations or warranties of any kind, express or implied, regarding the services, including but not limited to any warranties of merchantability, fitness for a particular purpose, non-infringement, or that the services will be uninterrupted or error-free. You agree that your use of our services is at your own risk.

By using our services, you represent and warrant that you have the legal capacity to enter into these Terms and to be bound by them.

Intellectual Property

All content provided through our services, including text, graphics, logos, images, and software, is the property of Get Shop Done or our licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, distribute, or modify any content from our services without our written permission.

The ownership of any intellectual property created as part of our services will depend on the terms of the agreement between you and us. If you have paid for a service and we have agreed to assign the intellectual property rights to you as part of that service, then you will own the intellectual property. However, if there is no explicit agreement to assign ownership of the intellectual property to you, then the intellectual property will remain with Get Shop Done.

We reserve the right to use any intellectual property created as part of our services for our internal purposes, including for the purpose of improving our services or promoting our business. We will not use your intellectual property for any purpose other than as necessary to provide you with our services without your prior written consent.

Payment and Refunds

We use Stripe, a secure third-party payment processor, to process all payments for our services. We do not store any payment details of clients within our company, and all payment information is securely handled by Stripe.

You agree to provide accurate and complete payment information when you purchase our services. You acknowledge and agree that we may use the information you provide to us to charge your credit card or other payment method for any fees or charges related to your purchase of our services. We will never use payment information you provided to charge you for any fees or services without your previous confirmation and agreement.

Refunds may be given in case we fail to deliver the service or you cancel the service before we manage to start the work. If a refund is requested after we have started work on your project or provided any services to you, we cannot offer a refund. We reserve the right to make the determination whether we have "started work" or "provided any services" in our sole discretion.

If you believe you are entitled to a refund, you must contact us in writing at the email address provided on our website. We will review your request and respond as soon as possible. If we determine that you are entitled to a refund, we will issue the refund to the payment method used for the purchase. Please note that it may take several business days for the refund to appear on your account.

You acknowledge and agree that we are not responsible for any fees, charges, or penalties that may be imposed by your bank or other financial institution as a result of our processing of your payment.

We reserve the right to change our fees and pricing for our services at any time. Any changes to fees or pricing will be posted on our website and will be effective immediately. You are responsible for reviewing our website for any changes to our fees or pricing.

Intellectual Property

All content provided through our services, including text, graphics, logos, images, and software, is the property of Get Shop Done or our licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, distribute, or modify any content from our services without our written permission.

The ownership of any intellectual property created as part of our services will depend on the terms of the agreement between you and us. If you have paid for a service and we have agreed to assign the intellectual property rights to you as part of that service, then you will own the intellectual property. However, if there is no explicit agreement to assign ownership of the intellectual property to you, then the intellectual property will remain with Get Shop Done.

We reserve the right to use any intellectual property created as part of our services for our internal purposes, including for the purpose of improving our services or promoting our business. We will not use your intellectual property for any purpose other than as necessary to provide you with our services without your prior written consent.

Indemnification

You agree to indemnify and hold harmless Get Shop Done and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising out of or related to your use of our services or products, any content or materials you provide to us, or your violation of these Terms or any applicable laws or regulations.

This indemnification includes, but is not limited to, any claims arising out of any infringement of intellectual property rights, privacy rights, or other rights, or any claims arising out of any third-party action or claim related to your use of our services or products.

You agree to cooperate with us in the defense of any such claim. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you will assist and cooperate with us in asserting any available defenses.

You acknowledge and agree that this indemnification provision will survive the termination of these Terms and your use of our services or products.

Disclaimer of Liability

You acknowledge and agree that our services and products are provided on an "as is" and "as available" basis, and that we make no representations or warranties of any kind, express or implied, regarding the services or products, including but not limited to any warranties of merchantability, fitness for a particular purpose, non-infringement, or that the services or products will be completely uninterrupted or fully error-free.

We will use our best efforts and expertise to provide high-quality services and products to you in a timely and professional manner, consistent with industry standards. However, you acknowledge and agree that we will not be liable for any damages of any kind arising from your use of our services or products, including but not limited to direct, indirect, incidental, punitive, and consequential damages. This limitation of liability applies to the fullest extent permitted by law.

In no event shall our total liability to you for all damages, losses, and causes of action (whether in contract, tort, or otherwise) exceed the amount paid by you for the specific service or product giving rise to the liability.

You acknowledge and agree that our liability is limited and that we are not responsible for any damages, losses, or causes of action beyond our control, including but not limited to any force majeure events, acts of God, or other causes beyond our reasonable control.

In the event of any errors or defects arising from the services or products we provide, we will make all reasonable efforts to correct such errors or defects as soon as possible, and at no additional cost to the client.

Termination

You may terminate your use of our services or products at any time by providing written notice to us. We reserve the right to terminate our services or products to you at any time and for any reason, including without limitation, for your breach of these Terms of Service, or any other agreement between you and us, or for any other reason that we, in our sole discretion, determine.

Upon termination of our services or products, we may immediately deactivate or delete any accounts, data, or other information associated with your use of our services or products. We shall not be liable to you or any third party for any termination of your access to our services or products. The provisions of these Terms of Service that by their nature should survive termination shall survive termination, including but not limited to the sections on Intellectual Property, Indemnification, Disclaimer of Liability, and Governing Law.

Confidentiality

We recognize that in the course of providing our services, you may share certain confidential or proprietary information with us. We agree to hold all such information in strict confidence and will not disclose such information to any third party except as necessary to provide our services or products or as required by law. This obligation shall survive the termination of this agreement.

You acknowledge and agree that any information or materials you provide to us in connection with your use of our services or products may be used by us to provide you with our services or products and may be used by us to improve our services or products or for other purposes as described in our privacy policy.

However, we cannot be held responsible for any damages that result from the disclosure of such confidential or proprietary information that occurs without our knowledge or consent. Additionally, this obligation of confidentiality does not extend to information that: (a) was in our possession prior to its disclosure by you; (b) is or becomes a matter of public knowledge through no fault of our own; (c) is rightfully received by us from a third party without a duty of confidentiality; or (d) is independently developed by us without reference to your confidential information.

You agree to indemnify and hold harmless Get Shop Done and its affiliates, officers, directors, employees, and agents from any claims arising out of your breach of this confidentiality provision.

Governing Law and Jurisdiction

These terms of service and any dispute arising out of or related to these terms or your use of our services or products shall be governed by and construed in accordance with the laws of the Republic of Latvia. Any legal action or proceeding arising out of or related to these terms or your use of our services or products shall be brought exclusively in a court of competent jurisdiction in the Republic of Latvia.

You agree to submit to the personal jurisdiction of the courts located within the Republic of Latvia for the purpose of litigating all such claims or disputes. Notwithstanding the foregoing, we may seek injunctive relief in any court of competent jurisdiction.

Any failure by us to enforce any right or provision of these terms shall not constitute a waiver of such right or provision. If any provision of these terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of these terms shall remain in full force and effect.

Modifications to Terms

We reserve the right to modify or update these Terms of Service at any time without prior notice. You acknowledge and agree that it is your responsibility to review these Terms of Service periodically to stay informed of any changes.

Your continued use of our services or products after any modifications to these Terms of Service will constitute your acknowledgement of the modifications and your consent to abide and be bound by the modified Terms of Service. If you do not agree to any of the modifications, you must stop using our services or products immediately.

Contact information

If you have any questions, comments, or concerns about these terms or our services or products, please contact us at hello@getshopdone.com. We will make every effort to resolve any issues you may have as quickly as possible.